ACCA Basements Systems of Evansville, IN Client Reviews

Twelve years ago, I contracted ACCA for the waterproofing of my basement, paying approximately $12,000 for the service. Presently, noticeable large cracks have appeared on the basement walls, along with significant bowing. Despite Joe, the owner, personally inspecting the walls and promising to follow up, he has since ignored all subsequent calls, leaving the matter unaddressed.

With some reservation, I retained the services of Healthy Spaces, a competitor, to install metal braces aimed at preventing further wall degradation. The contract with Healthy Spaces totaled $17,000. During this process, a pronounced accumulation of compacted mud was observed within half of the basement's Water Guard, obstructing the intended flow to the sump pump. Furthermore, it has come to light that the rectification of the Water Guard system necessitates an additional investment ranging from $5,000 to $10,000.

Despite repeated attempts, including photographic documentation and multiple phone calls, ACCA has consistently declined to address the matter. In my assessment, ACCA Basement Systems is demonstrating a concerning pattern of soliciting upfront payments from homeowners without demonstrating a corresponding commitment to the quality and durability of their product.